Terms & Conditions

Acceptance of Terms

By accessing our website or booking a service with Reecey’s Window Cleaning, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.
If you do not agree, please do not use our website or services.

Services Offered

Reecey’s Window Cleaning provides professional residential and commercial window and glass cleaning services, including but not limited to:

• Exterior window cleaning

• Interior window cleaning

• Commercial window cleaning

• Skylight cleaning

• Solar panel cleaning

• Window track detailing

• Fly screen cleaning

Service availability may vary depending on location, property access, weather conditions, safety requirements, and scheduling availability.

Appointment Bookings

Bookings can be made online, by phone, or through approved booking platforms.
Once confirmed, you will receive confirmation via email or SMS.

It is the customer’s responsibility to ensure all booking details—such as address, access instructions, property type, and service requirements—are accurate.

Cancellations & Rescheduling

Cancellations or rescheduling must be made at least 24 hours prior to the scheduled service time.

Late cancellations or no-shows may incur a cancellation fee.
We understand unexpected situations and will make reasonable efforts to accommodate changes where possible.

Pricing & Estimates

All pricing provided prior to service is an estimate based on the information supplied.

Final pricing may vary depending on:

• Number and size of windows

• Window accessibility and height

• Condition of glass, tracks, or screens

• Additional services requested

• Time and labour required

Any pricing changes will be clearly communicated before work proceeds.

Payments

Payment is due upon completion of service unless otherwise agreed in writing.

We accept:

• Cash

• Credit/debit cards

• Approved electronic payment methods

Outstanding invoices must be paid within the stated terms. Late payments may incur additional fees.

Weather & Safety Conditions

Window cleaning services may be postponed or rescheduled due to unsafe weather conditions, including heavy rain, high winds, storms, or extreme heat.

Reecey’s Window Cleaning reserves the right to delay or cancel services where safety risks are present.

Customer Responsibilities

Customers must provide:

• Safe and clear access to windows and work areas

• Disclosure of any access challenges (stairs, height, tight access, fragile surfaces)

• Secure pets and remove obstacles from work areas

Reecey’s Window Cleaning is not responsible for delays or issues caused by undisclosed access limitations or unsafe conditions.

Limitation of Liability

Reecey’s Window Cleaning is not liable for indirect, incidental, or consequential damages arising from service delivery, delays, or website use.

Liability is limited to the value of the service provided.
While every effort is made to take reasonable care, unforeseen circumstances may occur.

Insurance

Reecey’s Window Cleaning holds appropriate public liability insurance.

This does not cover:

• Pre-existing damage

• Structural defects

• Damage caused by undisclosed hazards or customer negligence

Intellectual Property

All website content—including text, images, logos, branding, and layout—is the property of Reecey’s Window Cleaning and is protected under copyright and trademark laws.

Unauthorised use is strictly prohibited.

Third-Party Links

Our website may contain links to third-party websites.
Reecey’s Window Cleaning is not responsible for the content, policies, or practices of external sites.

Modifications to Terms

Reecey’s Window Cleaning reserves the right to update these Terms & Conditions at any time.

Continued use of our website or services following changes constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions are governed by the laws of Australia.
Any disputes shall be resolved in the appropriate Australian courts.